It’s Friday night and Mama wanted some Chinese for din din. I recalled getting take out from Szechuan Palace in Playa del Rey once before and really enjoyed it. So I called in an order for a pu pu platter and shrimp with veggies for us to share back at the apartment. I work very close by and I picked up the food on my way home. I open up the cartons and to our dismay, the food was completely overcooked, tasteless and just plain bad. It looked as nasty as it tasted.
I know…I’m an idiot for not taking any photos and we certainly shouldn’t have even eaten as much as we did…but we were hungry and lazy. We were going to just blow it off and chalk it up as a bad dinner, but then I was like FUCK THAT I had to WORK TO EARN THE MONEY TO PAY FOR THIS DOG SHIT. I’m not going to finish eating it and then be pissed off tomorrow that I didn’t do anything about it tonight.
I called the restaurant to tell them I was very upset at the quality of this “food”. The woman/owner(?) was really defensive and rude, telling me that’s what a pu pu platter SHOULD look like and that the food was FRESH at restaurant, but that she can’t HELP how it tasted once I got it home. HUH?? I told her this was totally unacceptable and gross and if we had been at the restaurant we would have sent it back, demanding for it to be taken off the bill. I asked if she would refund my money and she told me I had to DRIVE IT BACK TO THE RESTAURANT AND SHOW HER, BEFORE SHE WOULD GIVE ME A REFUND. So…I did just that. I packed up the rest of this CRAP and drove it back to the restaurant. She was waiting for me by the door with a big scowl on her mug. She shook her head at me as if I WAS RIPPING HER OFF?!? TACO BELL would have been 10X better and less expensive than this sorry excuse for a dinner. She opened the bag and inspected the boxes, GROWLED at me
and said THESE ARE EMPTY. I said, no they’re not. And she said THESE ARE EMPTY. And I said, no they’re not. And again she said THESE ARE EMPTY. And I said no they’re not. There is 1/3 of the entree left and almost 1/2 the POOP POOP platter left. I stayed completely calm because I knew that I was not leaving the front of her establishment until I got my refund. After making me wait for her to complete two phone calls, she VERY UNHAPPILY gave me my refund (MINUS THE TIPPPPP?!?) and I said THANKS and walked out. Let’s be real folks, CRAP FOOD AND CRAP CUSTOMER SERVICE is not the way to go in a competitive market. What ever happened to having pride in your business and “the customer is always right?” She was a nasty CRANK who had no customer relation skills. I just hope I don’t get food poisoning from that GARBAGE I ingested. And now, at this very moment, even Mama’s stomach, which is normally able to handle anything from giant hot fudge sundaes to Spicy McChicken Sandwiches to 6 pieces of bacon in one sitting, is making some rather concerning alien noises. Oh God. Noooooo. What exactly WAS that “chicken like substance” that she stuffed into her pie hole? 😱😱